Returns & Exchanges
At Leonisa, we want you to feel confident and comfortable in your purchase, which is why we offer a 60-day return policy for most items in their original condition. We provide easy returns and exchanges to ensure you find the perfect fit and style for your body.
Return Process
- 1.Start Your Request
Visit our online Returns Center and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items with their original tags and hygienic liners attached into the original packaging or a secure shipping box.
- 3.Print & Attach Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
- 4.Ship & Track
Drop off your package at any authorized carrier location; once we receive and inspect your items, we will process your refund or exchange within 7-10 business days.